Question 1

What is a connected organisation?

Accepted Answer

A connected organisation runs on integrated systems with a single, trusted source of truth that product, customer and enterprise information can move through reliably. That is how 73% of the UK leaders in this study defined it in their own words. A smaller group (14%) defines connectedness through automated end-to-end workflows that enable AI and faster decisions, and 10% emphasise governed, secure and role-appropriate access.

Question 2

What is sovereign AI?

Accepted Answer

Sovereign AI is the ability of an organisation or nation to develop, run and govern AI using infrastructure, data, models and oversight that remain under its own jurisdiction and control, so no outside party can access, constrain or exert legal authority over the system or its data. It goes beyond hosting: a model running on-premises is not sovereign in the full sense if its training pipeline, updates or telemetry route through an external party, or if governance for its use is undefined.

Question 3

What percentage of business systems are actually connected at UK organisations?

Accepted Answer

60% or less, for most organisations. 77% of leaders work in environments where no more than 60% of daily software tools are connected. Fragmentation shows up in daily work too: 59% of respondents who discussed application use said routine workflows span five to nine applications, so teams repeatedly move work, data and context across specialised tools to complete end-to-end processes.

Question 4

Why should leaders treat fragmentation as a risk issue rather than only an efficiency problem?

Accepted Answer

Security and compliance exposure was flagged by 90% of respondents. The leading concerns were data exposure, access-control and identity-management risks, cited by 47% of those who discussed security risk, while 39% pointed to expanded attack surfaces, inconsistent controls and weak monitoring. Fragmentation also carries operational costs: 64% of those discussing costs identified staff time, lost productivity and rework.

Question 5

Is AI already delivering value?

Accepted Answer

Yes, but the value is primarily operational and not yet consistently quantified in financial terms. Among respondents discussing outcomes, 62% cited time savings, productivity or work-quality gains; only 7% reported quantified cost, revenue or profitability effects, and 30% described ROI as limited, absent or unmeasured.

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